Babboe B.V. have announced their decision to recall all bicycles sold in the Australian market.
Customers will receive a refund directly from Babboe.
Reasons the product is recalled
The frame of the bicycle may crack or break near the bottom bracket where the cranks / pedals are fitted.
The hazards to consumers
There is a risk of accident and serious injury to the user or passengers if the frame breaks while the bicycle is being used.
Incidents have occurred and caused injuries overseas.
What consumers should do
Consumers should stop using the product immediately.
What should I do next as the owner of a Babboe bicycle?
The ACCC has published the recall here: Babboe B.V. — Babboe cargo bikes | Product Safety Australia.
The recall is being carried out by Babboe B.V. and its representatives and not by Cargocycles who was the Distributor prior to the recall.
Owners are asked to follow the instructions posted on the Babboe website HERE
Babboe B.V. will then contact the customer to issue instructions on disposing of their bicycle and receiving a refund from Babboe B.V.
Cargocycles will assist, please contact us on sales@cargocycles.com.au if you have any concerns.
